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Reserve Ivory Escapes – Luxury Rental Apartment Madrid

How to make a reservation you Luxury Rental Apartment in Madrid

Several booking methods are available

Presential

En nuestras oficinas, después de haber contactado con nuestro Ejecutivo Comercial

telephone

Por telefono, con el Ejecutivo Comercial o directamente en nuestro teléfono de contacto.

Mail

Por correo electrónico, directo al Ejecutivo Comercial o por medio del Formulario de Contacto.

The prices listed per month at the top of the description are for stays longer than 9 months (except if a different period is mentioned).

If the check-in was not immediate just after the property was available, the landlord would be entitled to refuse the rental request.

Prices listed do not include VAT

Once confirmed the availability of the apartment, to secure your reservation you shall make a payment of whose amount will inform you a sales executive.

You can pay in the following ways

VISA or MASTERCARD

(You may send us an email with your credit card details or provide them to us by phone)

Bank Transfer.

Todas la entradas y salidas de nuestros apartamentos serán acompañados por una persona de Ivory Escapes.

Cash

Todas la entradas y salidas de nuestros apartamentos serán acompañados por una persona de Ivory Escapes.

The due amount should be paid previous to your arrival.

As for the deposit to be paid in each rental, the total amount will depend on the price of the apartment and the rental period. The sales executive will inform you pertinently.

OTHER PAYMENTS

Reservation Fee

With any reservation, you must pay a non-refundable fee of 150€, including a full ‘Welcome Pack’ containing food, drinks, toiletries and household cleaning products, whose list you can view in our ‘Services Menu’

Cleaning services

We provide housekeeping and laundry at 16€/hour (minimum two hours each day of service).

In any case, for stays of one month or longer, it is compulsory to hire a monthly cleaning with us, at a cost of 68€, consisting of 4 hours of cleanup (laundry not included).

Check-out cleaning service

For any stay, the customer is due to pay the ‘check-out cleaning service’, according to the following rates:

1 bedroom: 135€, including 8 hours of cleaning service
2 bedrooms: 195€, including 12 hours of cleaning service
3 bedrooms: 260€, including 16 hours of cleaning service
4 bedrooms: 320€, including 20 hours of cleaning service

Night Hours

If the check-in takes place between 20 p.m. and 9 a.m., the following fees shall be charged prior to check-in:

20 to 22h: 35€
22h to 7h: 70€
7h to 9h: 35€

Check-in rate on Sunday or Public Holiday

If entry to the property occurs on a Sunday or holiday, the following fee will be charged prior to check-in:

7h to 22h: 60€
22h to 7h: 100€

Cancellation policy

Si usted quiere cancelar su reserva debe tener en cuenta que el depósito no es reembolsable.

Only required if you do not hire any other cleaning services with Ivory Escapes (i.e. daily, weekly, biweekly services …).

Arriving at your home

Reception

Una vez tengan confirmados los detalles de su llegada, les rogamos nos informen cuanto antes para organizar la recepción sin que haya demora.

Check-in

Una persona del equipo de Ivory Escapes estará esperándoles en el apartamento. Les informara de todo lo necesario para realizar la entrada.

Key handover

Efectuaremos entonces las siguientes operaciones. Entrega de llaves e información general sobre el funcionamiento de la casa.

For the right maintenance of our properties, some of the items shown in the photos might have been replaced by other ones, always following our standards of quality and design.

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